I need help from someone that reads Chinese

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AuthorSquiddlyTheImp

Created Jun 19, 2020 06:00:23

Is this essentially saying that my wifi isn't working due to network issues and they are contacting people from the network to fix it? Or do I need to contact the network

I don't trust translation apps like google or Microsoft or even we chat fully as I've translated things before and is given me the completely wrong meaning

您好抱歉我已经去过您家了您的室友在家
咱们这个宽带因为网速太慢也到期了所以现在给您换个网速更快的供应商重新装个宽带
已经再加急催促他们上门了
上门前去联系您或者您的室友
给您带来的不便请谅解

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Joyous9175 4 years ago

Translation:

Hello, I have already visited your house and your roommate was at home
Your current broadband speed is too slow and it's expired, so we will help you to change and install to a new broadband that is much faster with a new supplier.
We have already chased our supplier to come and help as fast as they can on this.
Before they come to your unit, they will contact you or your roommate.
Sorry for any inconvenience caused.

This is essentially what they're saying

DiabloEaterMfkr 4 years ago

Basically what it says

DiabloEaterMfkr 4 years ago

Hello sorry i have been to your house your roommate is at home
Our broadband has expired because the network speed is too slow, so I will now replace you with a faster network provider
They have hurried to urge them to come again
Come to contact you or your roommate
Please forgive me for any inconvenience